NOTE

Information

• IE or FireFox can be used to print this brochure.
• The brochure is double sided.
• The brochure can be printed on paper of size A4 or letter.
• Best results are obtained by using double sided glossy presentation paper.
• To print point of purchase poster, print just first page of the brochure on photo paper.
• The brochure may not display well on your monitor. Use print preview to check.

Instructions before print

• Important: Remove the header and footer in "Page setup" under File menu.
• Set correct paper size and paper type in the printer properties.
• Set print resolution to "best" for presentation paper, "max dpi" for photo paper.
• In IE7/8, first go to print preview and remove shrink to fit. Make it 100% and print from within print preview.

A-Z Termination for Call Centres

International VoIP minutes for Dialers

• Three rate decks based on prefix for A-Z termination
• Rates start at 29p/minute for Canada, USA@39p/minute. See rate deck.
• GST at applicable rates is extra for users in India.
• Choose rate decks by prefix
• CallerID can be set by your dialer or in your online console
• Online real time console for CDRs, payments and preferences
• Payments by Bank transfer, cheque or credit/debit card
• Choice of IP authentication or username / password
• g729 or G711 codec accepted
• Virtually unlimited channels available
• 24x6 helpdesk support
• Online Demo available

Discount Deck @ 29p/min

• Call rates start at Rs0.29/minute, 6/6 billing. See rate deck.
• Choose this rate deck by adding 10 before number
• E.g. To call USA number 15553883300 dial 1015553883300
• Low cost deck with CLI. Suitable for B2C telemarketing/broadcasting

Standard Deck @ 34p/min

• Call rates start at Rs0.34/minute, 6/6 billing. See rate deck.
• Choose this rate deck by adding a zero before number
• E.g. To call USA number 15553883300 dial 015553883300
• Very high call completion rates with multiple route capabilities. Perfect for high value processes

Premium Deck @ 39p/min

• Call rates start at Rs0.39/minute, 6/6 billing. See rate deck.
• This rate deck is default, no prefix needed
• E.g. To call USA number 15553883300 dial 15553883300
• Highest quality termination, suitable for processes with high compliance requirements
• Demo account available, click on Free Trial

Unlimited Premium Deck @ 0p/min!

• Unlimited Free calling to USA, Canada and UK Fixed. All other destinations at huge discount!
• This option only available on our hosted predictive dialer.
• You pay a higher hourly charge for the dialer in this option.
• Highest quality termination, no prefix needed
• Online demo of dialer available, click on dialer demo

Sample Outbound Rates

International DIDs

• Inbound DIDs from 56 countries, See list
• Rent for numbers starts at Rs250/month. See list
• Per minute call charges are same as premium outgoing call charges in your plan
• E.g. If you call USA for Rs0.56/min, cost of incoming call on a US DID is same
• Unlimited incoming calls are Rs250/month for UK & Rs750/month for other DIDs per channel
• You can choose per channel or per minute charges
• Monthly cost = Rent + per channel rent OR + per minute cost
• Setup cost is equal to monthly rent
• Per minute DIDs have default 30 channels
• g729 or G711 codec for delivery
• Online real time console for CDRs, payments and preferences
• Payments by Bank transfer, cheque or credit card
• Choice of IP authentication or username / password
• GST at applicable rates is extra for users in India.

Toll free numbers - US @99p/min

• Toll free DIDs from 11 countries, See list
• Rent for numbers starts at Rs250/month. See list
• Per minute call charges start @99p/minute for US toll free
• Unlimited US toll free option also available at Rs1800/month per channel
• No per channel option for other country toll free numbers
• Default 30 channels for per minute toll free numbers
• All else as in International DIDs

PSTN Forwarding

• All your DIDs can be forwarded to your Indian mobile, your land line or to any other number in the world.
• Forwarded calls are charged on a per minute basis as per the calling destination
• No setup cost for PSTN Forwarding

Hunting and Voicemail - Free

• All DIDs including toll free can be made to hunt or be delivered to voicemail
• Hunting refers to trying multiple SIP devices or dialers on busy or no answer
• DIDs can also be sent to voicemail before or after the hunting process
• Voicemail can be delivered to you by email
• No additional charge for these services

Incoming SMS

• Mobile numbers available in many countries
• Incoming SMS can be received on these numbers
• Incoming SMS can be received as email or inserted in your CRM
• Rs1/SMS from any country to any DID